Resume

Employment

J2 Interactive Charlestown, MA
Senior Consultant

Major contracts were as QA Analyst and Support Manager for Manifest Medex (MX) in Emeryville, CA and Business Analyst for Planned Parenthood of New York.
Supported quality assurance needs with creating test cases, generating test artifacts, and updating Jira tickets with appropriate documentation.
Served as escalation point for support staff for issues that could not be self-resolved. Worked through Salesforce support queue to have as close to a zero-ticket queue as a daily standard.

ELLKAY Elmwood Park, NJ
Integration Analyst

Implemented HL7 orders and results interfaces in a rapid-paced environment around COVID-19 labs.
Collaborated with offshore development resources to provide fast, cost-effective solutions for our diverse set of clients.

Bridge Connector Nashville, TN
Solutions Architect

Created post-sales solutions for clients based on their sales order and deep understanding of their business needs.
Worked with a variety of customer technologies to meet their business needs – HL7, FHIR, REST APIs, AWS, Azure, Delimited file formats, and many other less common standards.
Wrote best practices and knowledgebase documentation to facilitate further education within the department and assist in onboarding of new team members.

i2i Population Health Franklin, TN
Associate Software Developer

Developed ETL processes for CCDA to FHIR and FHIR to CCDA loading data to Microsoft Azure Cosmos data storage.
Collaborated with teammates on best practices and continuous development using agile methodologies.

Frost-Arnett Company Nashville, TN
Senior Integration Developer

Developed ETL Automation Platform (ETLAP) to better serve business needs of speed, auditing, and consistency.
Managed SDLC for ETLAP by gathering business requirements, generating user stories, and assigning work items to individual developers.
Converted systems from SharePoint to Atlassian suite of products (Jira, Confluence, Bitbucket).
Developed TSQL queries and flat file conversions of customers data into FICO Debt Manager software.

Robert Half Technology Nashville, TN
Contractor

Contracted to Hospital Corporation of America as Health Information Exchange (HIE) Services Product Analyst.
Integrated HCA’s HIE Service Bus with HCA’s growing number of urgent care clinics and external affiliate surgeons while improving existing data flows.
Developed end-to-end data streams that improved patient care using a service oriented architecture (SOA).

Net Health (ReDoc Software) Brentwood, TN
Senior Integration Engineer

Implemented interfaces and therapy documentation software for enterprise customers using defined best practices with a focus on healthcare compliance and meeting project milestones.
Promoted three times from Tech Support Level 2 to Director of Integration. Served as an escalation point for 20 support personnel and other team members regarding interfaces. Directly managed team of 5 integration engineers.
Leveraged SQL database structures and queries to provide customized reports and models for both internal and external stakeholders.
Personally managed technical aspects for as many as 30 implementation projects and addendum work contracts simultaneously.

Middle Tennessee State University Murfreesboro, TN
B.B.A. Computer Information Systems
Graduated May 2011
Overall GPA: 3.29 Major GPA: 3.5